CCW Las Vegas | June 2025
Excellence Awards
The Industry’s Most Exciting Night of the Year
The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
The mission of the CCW Excellence Awards is to raise the bar for the contact center profession by identifying top practices, superior thinking, creativity, and execution across the full spectrum of contact center functions.
The 2025 Awards program celebrates stories of strength, endurance, perseverance, and operational continuity across the profession.
2025 Categories
End User Categories
- Best in Class Contact Center (100+ Seats)
- Customer Contact Leader of the Year
- Customer Contact Agent of the Year
- Customer Contact Manager of the Year
- Best in Class Contact Center (1-99 Seats)
Vendor Categories
- Automation Solution of the Year
- Cloud-Based CX Solution of the Year
- BPO of the Year
- Workforce Innovation of the Year
- Disruptive Technology of the Year
End User & Vendor Categories
- CCWomen Hall of Fame
- CCWomen’s Best Workplace for Gender Equity
- CMP Research: Best of the Best Employee Experience
- CMP Research: Best of the Best Self-Service Innovation
Get Your Ticket
All awards gala tickets must accompany tickets to CCW Las Vegas. Awards gala tickets are not available a la carte.