Sponsors | Customer Contact Week

Sponsors

New Business Starts at Customer Contact Week

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A bustling conference hall with numerous attendees visiting various booths and displays. Hanging signs show booth numbers 400 and 600. People are engaged in conversations and exploring exhibits.

Audience Insights

86%

Have budget influence

82%

Sourcing AI & Automation Solutions

75%

Outsourcing Customer Operations

63%

Want Facilitated Intros Onsite

Sponsorship Benefits

Unlock High-Value Opportunities at CCW

Showcase Innovation

Highlight your latest technology to an audience ready to enhance customer contact operations and position your brand as a leader.

Build Lasting Partnerships

Connect with key decision-makers and industry leaders to create partnerships that can evolve into valuable, long-term relationships.

Accelerate Your Sales Pipeline

Engage with prospects who are actively seeking solutions, providing a direct path to new clients and faster sales growth.

Partner With Us

Industries & Attendees

Connect with Leading Industries and Influential Decision-Makers

  • Top Industries: Financial services, healthcare, retail, and travel & entertainment—sectors heavily investing in customer contact solutions.
  • Who Attends: C-suite, VPs, directors, and managers of digital technology, customer contact operations, customer experience, and sales operations.
Two women stand at a kiosk screen in a conference setting, with signage and attendees visible in the background.

Top Interests

Key Areas of Focus for Our Attendees at CCW

  • Customer Experience & Engagement: Personalization & customer segmentation, customer journey analytics, VoC & feedback management
  • Technology & Automation: Cloud-based contact center platforms, AI & automation, self-service & customer support tech
  • Data & Insights: Knowledge management, CRM & customer data platforms
  • Workplace Solutions: Remote & hybrid work solutions
A group of people posing enthusiastically in front of a Five9 booth at a conference, wearing matching blue attire. The booth displays slogans and a digital screen.

Goals Onsite

What Our Attendees Aim to Achieve at CCW

  • Customer Engagement & Relationships: Having personalized conversations, enhancing omnichannel customer engagement
  • Operational Efficiency: Exploring outsourcing call center operations, optimizing workforce management & operations
  • Technology Adoption & Partnerships: Sourcing new partnerships, exploring AI & automation
Two men at a tech booth, one holding a laptop with a Parloa logo, the other speaking into a smartphone. A large screen and abstract purple shapes are in the background.

Sponsor Spotlight

A man wearing glasses and a suit speaks at a conference. The background features a booth with the logo "8x8" and people passing by. Text overlays show "Justin Robbins" and "CCW Customer Contact Week.
A man speaks in a conference setting with an Amazon Web Services booth in the background.
A woman stands in a booth at a conference. The background displays CallMiner branding and screens with text about conversation intelligence. She is speaking to the camera.
A person speaks enthusiastically at a tech event booth with a "Customer Contact Week" sign in the background.
A person stands in front of a Deepgram display at a Customer Contact Week event, speaking about customer contact professionals. Text: "Caitlin Coscolluela - Deepgram.
A person in a blue shirt with a name tag stands in an event space, speaking. Text overlay at the bottom reads: "really, since I've been here.
A woman stands speaking at a trade show booth, wearing a sequin jacket with the logo "Five9." Text on the image includes "Chelsea Fisher" and a statement about industry growth.
A person stands indoors near a display booth with "Laivly" signage. The text overlay reads "Dave Sheridan, Laivly." CCW logo is visible at the bottom right.
A person with short blonde hair, wearing a black top and white necklace, speaks at a booth. Text in image mentions "Rebecca Jones," "Mosaicx," and "sponsoring CCW.
Man speaking at a conference booth with signs and people in the background. Text overlay reads, "Getting the right knowledge out to agents and to customers.
Two people with name tags stand in a conference setting. A screen in the background displays text, and a caption mentions a partnership with CCW in Las Vegas.
A person named Taylor Kane from Working Solutions speaking about AI at a Customer Contact Week event.
A speaker addresses a seated audience at a conference, with "Customer Contact Week" displayed on screens.

January 2025

Orlando

Self-Service & AI: Optimize Customer Experiences

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A busy exhibition hall with numerous booths, attendees interacting, and large display screens showing company names under a ceiling with chandeliers.

World’s Largest

June 2025

Las Vegas

The World’s Largest Customer Contact Event


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Audience members seated in a dimly lit room, some smiling and attentive, wearing conference lanyards.

October 2025

Nashville

Tech at Work: Intersection of Workforce & Technology


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Join us at Customer Contact Week

Network with industry leaders, gain actionable insights, and leave with strategies that will propel your business forward. Be part of the journey to redefine customer contact and experience.

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