CCW Nashville | October 2025
Registration
Unlock the Experience
Your passes are waiting. Register today and join hundreds of professionals empowering their CX decisions and the future of customer contact.
October 22-24, 2025 | The Omni Nashville
Now through 5.2.25, buy one pass at the standard rate of $2,499 and get three passes for free (that’s $624.75 per pass!) Select End User ticket option at $624.75 per pass. Must be in bundles of four. Vendors are never eligible for promotional rates and purchases will be subject to cancellation.
*Promotional discounts are available for End Users only. Vendors are never eligible for discounts off event tickets. Please see our End User/Vendor definitions below for more clarity.
CCW is better in groups.
Part of a large group?
We have limited availability of special group packages for groups of 10+. Featuring private meeting rooms for your team for the week.
Travel & Hotels
Customer Contact Week Nashville will be held at the Omni Nashville, 250 Rep. John Lewis Way S, Nashville, TN 37203 on October 22-24, 2025.
Arrive on Wednesday
You should plan to arrive by Wednesday morning to kick off CCW Nashville 2025 at our workshop day.
Leave on Friday
You should plan to leave Friday late evening—following afternoon sessions.
2025 Hotel Room Blocks
Act fast to book your hotel reservation with our special group rate at the Omni Nashville before our block sells out.
See you in Nashville!
Airline Discounts
We are pleased to offer discounts for the following airlines:
Delta | Reference Code: NM48D
Southwest | Reference Code: 99340032
United | Reference Code: ZQ7N210281
Additional Information
Please be advised that in the conference industry, we often come across fraudulent service providers that claim to be able to offer hotel reservation services. Note that Customer Contact Week has not authorized them, or any other organization, to contact you on our behalf. We encourage you to avoid these attempts by not engaging with suspicious emails or calls.
We recommend that attendees follow the booking instructions on this website to make all hotel reservations. Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges, and your reservation for the conference may not be valid.
If you think you have been contacted by a fraudulent service provider, please be sure to inform us at [email protected].
Note
No third-party sales: Customer Contact Week doesn’t authorize external sales of attendee lists or travel bookings.
Scam alert: Unsolicited offers for attendee lists or hotel accommodations may be scams.
Official channels only: Use CMP-approved methods for all event arrangements.
End User pricing is applied to individuals directly employed by a brand and responsible for buying or evaluating Customer Contact and CX technology or other partnerships for their organizations.
Vendor pricing is applied to any company that offers products/solutions or consultancy services regardless of the role, responsibility, or job title of the executive considering attendance.
It is at the sole discretion of CMP and CCW to determine the applicable pricing grid by considering these guidelines.
CMP is committed to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need or to inform us of any dietary restrictions, please let us know in your registration profile or email us directly at [email protected], ideally at least four weeks prior to the conference.