Join Us at a Customer Contact Week Event

Please be advised that in the conference industry, we often come across fraudulent service providers that claim to be able to offer hotel reservation services. Note that Customer Contact Week has not authorized them, or any other organization, to contact you on our behalf. We encourage you to avoid these attempts by not engaging with suspicious emails or calls.

We recommend that attendees follow the booking instructions on this website to make all hotel reservations. Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges, and your reservation for the conference may not be valid.

If you think you have been contacted by a fraudulent service provider, please be sure to inform us at events@customercontactweek.com.

Note

No third-party sales: Customer Contact Week doesn’t authorize external sales of attendee lists or travel bookings.

Scam alert: Unsolicited offers for attendee lists or hotel accommodations may be scams.

Official channels only: Use CMP-approved methods for all event arrangements.

End User pricing is applied to individuals directly employed by a brand and responsible for buying or evaluating Customer Contact and CX technology or other partnerships for their organizations.

Vendor pricing is applied to any company that offers products/solutions or consultancy services regardless of the role, responsibility, or job title of the executive considering attendance.

It is at the sole discretion of CMP and CCW to determine the applicable pricing grid by considering these guidelines.

CMP is committed to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need or to inform us of any dietary restrictions, please let us know in your registration profile or email us directly at events@customercontactweek.com, ideally at least four weeks prior to the conference.